Privacy Policy

Last Updated: April 2, 2026

The Vinesh Patel Law Firm PLLC ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (www.vpatellaw.com), use our client portal, or communicate with us via SMS, email, or other channels.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, date of birth, country of birth, nationality, immigration status, A-Number, and other information you provide through our intake forms or client portal.
• Case-Related Information: Immigration history, family information, criminal history, and other details relevant to your legal matter, collected through our intake questionnaire and consultations.
• Communication Data: Records of SMS messages, emails, and phone calls between you and our office, including automated follow-up messages.
• Payment Information: Billing and payment details processed through our secure payment processor (Stripe). We do not store credit card numbers on our servers.
• Technical Data: IP address, browser type, and device information collected automatically when you visit our website.

2. How We Use Your Information

We use your information to:

• Provide legal services and manage your immigration case
• Communicate with you about your case, appointments, and fee quotes via SMS, email, and our client portal
• Send automated follow-up messages regarding fee quote status and case updates
• Process payments and manage billing
• Comply with legal and regulatory requirements
• Improve our services and website

3. SMS/Text Messaging

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from our office, including:

• Fee quote delivery and follow-up reminders
• Appointment confirmations and reminders
• Case status updates
• Payment reminders

Message frequency varies. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance. Opting out of SMS will not affect your legal representation.

Mobile Information Sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information sharing described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Mobile opt-in data and phone numbers collected for SMS purposes are transmitted only to Twilio, our SMS delivery provider, and solely for the purpose of delivering the operational messages described above.

For the canonical Call to Action, message-flow description, sample messages, opt-in screenshots, and STOP/HELP keyword behavior, see our SMS Terms.

4. Attorney-Client Privilege

Information you share with us in the context of seeking or receiving legal representation is protected by attorney-client privilege and will be treated as confidential. We will not disclose privileged information without your consent, except as required by law or professional ethical obligations.

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Third-party services that assist in our operations (payment processing via Stripe, SMS delivery via Twilio, appointment scheduling via Calendly). These providers are contractually obligated to protect your information.
• Government Agencies: As necessary for your immigration case (e.g., USCIS filings) and only with your authorization.
• Legal Requirements: When required by law, court order, or governmental regulation.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and as required by applicable rules of professional conduct for attorneys.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Opt out of SMS communications by texting STOP
• Request deletion of your information, subject to our legal and ethical retention obligations

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

The Vinesh Patel Law Firm PLLC
Email: docs@vpatellaw.com
Phone: (214) 272-8523
Website: www.vpatellaw.com