Last Updated: April 27, 2026
This page explains exactly how clients and prospective clients of The Vinesh Patel Law Firm PLLC opt in to receive text messages from us, what messages we send, how often, how to stop them, and how we protect the phone numbers you give us. It is the canonical Call to Action and Message Flow document for our Twilio A2P 10DLC campaign.
All SMS opt-ins are written, online, and collected on our company-owned website. We do not collect SMS consent verbally, on paper, or through QR codes. Phone numbers are never shared with third parties for marketing.
URL: https://www.vpatellaw.com/#contact
A prospective client visits the firm's public website to request a consultation. On the contact form, beneath the phone-number field, the user must affirmatively check an unchecked-by-default consent box. The exact wording shown to the user is: "I agree to receive text messages from The Vinesh Patel Law Firm PLLC at the phone number above about my consultation, case status, appointments, payments, and document requests. Message frequency varies (typically up to 10 messages per month). Message and data rates may apply. Reply STOP to opt out, HELP for help. See our SMS Terms and Privacy Policy."
The wording links to this page and to the firm's Privacy Policy. Both phone number and consent are required to submit the form.
The consent checkbox is marked as a required field in HTML. If the user clicks "Request Consultation" without checking the box, the browser blocks submission and surfaces a native required-field error focused on the checkbox. There is no path through the contact form that bypasses this opt-in.
Form submissions are routed through Formspree to the firm's docs@vpatellaw.com mailbox. Every submission email includes the consent value (sms_consent=yes), the phone number, the user's name, the email address, and a Formspree-generated submission timestamp and IP address. The firm retains these submission emails for as long as required to retain client records under Texas Disciplinary Rule 1.14 — currently five years after the matter closes.
Once a user opts in, the only messages we send are case-related, transactional, and account-related. We do not send marketing or promotional content.
Volume varies by case stage. A typical client receives up to 10 messages per month. Active stages (right after hiring, while collecting documents, or in the week before a hearing) may briefly exceed that. Closed or monitoring-only cases may receive fewer than one message per month.
Message and data rates may apply, depending on the carrier and plan of the recipient. The firm does not charge for sending text messages, but the recipient's wireless carrier may.
STOP and HELP keywords are handled through Twilio's default Advanced Opt-Out behavior. Sending either keyword to the firm's number triggers an automatic reply and updates the user's status with the carrier.
To resubscribe after a STOP, the user must reply START or fill out the contact form again with the consent box checked.
Mobile phone numbers and SMS opt-in data collected on this website are never sold, rented, leased, or shared with third parties or affiliates for marketing or promotional purposes. We share mobile numbers only with service providers necessary to deliver the messages themselves (Twilio for SMS delivery), to host the underlying infrastructure, or where required by law or court order. The full disclosure is in our Privacy Policy, including the express statement that "All categories of information sharing described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
If you have any question about how we use SMS, or you want to confirm or revoke consent, contact us at docs@vpatellaw.com or (214) 272-8523. Mail can be sent to 1111 W. Mockingbird Lane, Suite 680, Dallas, Texas 75247.